Privacy Policy

1. Introduction

The Career Factor ("we," "our," or "us") operates thecareerfactor.com. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, phone, location)
• Professional information (resume links, job preferences, headline)
• Usage data (job searches, applications, documents tailored)
• Communications (support emails, feedback)

2.2 Information Automatically Collected

• IP address and device information
• Browser type and activity logs
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and improve our services
• Authenticate users and prevent fraud
• Process payments via Stripe
• Send account notifications and updates
• Analyze usage patterns to enhance features
• Comply with legal obligations

4. Third-Party Services

We integrate with:

• Supabase (database and authentication)
• Stripe (payment processing)
• GoHighLevel (CRM and marketing automation)
• Google Drive (document storage)
• Claude in Chrome (AI-powered prompts)

Each third party has their own privacy policy. We encourage you to review them.

5. Data Security

We implement industry-standard security measures including encryption, secure authentication, and regular security audits. However, no system is completely secure.

6. Your Rights

You have the right to:

• Access your personal data
• Request corrections to inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications

7. Cookies

We use cookies for authentication, preferences, and analytics. You can control cookie settings in your browser.

8. Contact Us

For privacy concerns, contact us at support@thecareerfactor.com or submit a request through our website.

9. Policy Changes

We may update this policy occasionally. Your continued use of our service indicates acceptance of changes.

Last updated: 4/16/2026